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RCM Hype Cycles

Primary research explores the identification of best practices from an unrivaled network of hospitals on strategic and timely revenue enhancement issues and key concerns in areas such as uncompensated care, payment discrepancies, service documentation, accounts receivable and patient throughput, among others.

Hype Cycle Reform

Opportunities exist for hospitals to focus on the reform of specific issues (hype cycles) by participating in select research implementation working groups to conduct best practice gap analysis, implementation, and hard wiring efforts to sustain and grow the revenue improvement gains earned.

Since the mid 1990s, Zimmerman has used revenue cycle management hype cycles to characterize the market’s enthusiasm or “hype” and subsequent adoption cycles of leading best practices in revenue cycle management.

Revenue cycle management hype cycle is a graphical representative of the maturity, adoption, and process integration of a specific business process, like patient payment and the Patient Payment Blueprint™ research community.

The market adoption for any revenue cycle management hype cycle can be generally categorized into four basic groups: a) Early Adopters, b) Early Majority, c) Late Majority, and d) Laggards. We enroll a select group of hospital members over the course of a 3-5 year period of time, based on our resource capacity and a hospital membership adoption tendency - visionary, pragmatic, or conservative.

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