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Patient Payment Pathfinder

Opportunities exist for hospitals to focus on the reform of specific issues (hype cycles) by participating in select research implementation working groups to conduct best practice gap analysis, implementation, and hard wiring efforts to sustain and grow the revenue improvement gains earned.

As a companion to Patient Payment Blueprint™, Zimmerman has launched a new initiative, called Patient Payment Pathfinder™, which is focused on delivering next generation workflow technology underpinned with best practice process enabling hospitals to significantly enhance the patient payment revenue cycle and reduce uncompensated care expense.

Membership in this research community provides access to our proprietary and ASP (web-based) Patient Access Production (PAP) and Patient-Pay Analytics System (Pathfinder).  The Pathfinder System allows Members to streamline best practices across its patient-pay business process, by offering:

  • Collection and verification of critical patient information.
  • Real-time verification of third-party coverage, service eligibility,
    and benefits via 270/271 connectivity with Member payers.
  • Service estimation through predictive coding software.
  • Residual calculation based on contract reimbursement schedules, historical payment performance, and payer benefits.
  • Patient financial assistance based on payment plans offered by our Members and available federal, state, local, and private funding sources.
  • E-cashiering capabilities to secure POS payments for credit cards, e-checks, and payment plans.
  • Analytics and reporting to provide visibility into key process-driven metrics, based on the completion of the above tasks.

Joining the Patient Payment Pathfinder community will bring most hospitals:

  • 1-2% net revenue lift, which positively impacts your income statement.
  • Over 50% improvement in POS collections.
  • Leading pricing and payment processing tools to accommodate implications surrounding consumer driven healthcare.
  • Improved Patient Advocacy for patients who require financial assistance.
  • Reduction of administrative costs associated with third party spend (outsourcing), re-work and manual processes.

Learn more about the benefits of membership with the Patient Payment Pathfinder by contacting us today.

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