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Member Successes

Rapid City Regional Hospital

"Joining the Patient Payment Blueprint community brought in over $4 million directly to our bottom line within less than 9 months. It has changed the way the entire health system views the revenue cycle. Membership has given us the guidance, best practices and tools, and foundation required to stay on track and continue improving our financial standing."

- John Vetch, Director of Patient Financial Services, Rapid City Regional Hospital

OSF Health System

"Hospital revenue cycle is Zimmerman’s only  focus, which gave me comfort. This is their niche. They live or die with the success of their product and their reputation. From my standpoint I took comfort knowing that their entire staff focuses solely on revenue cycle 365 days per year"

- Ken Harbaugh, Chief Financial Officer, OSF Health System

Floyd Medical Center

“The Academy's insight into the healthcare revenue cycle led us to create several teams to implement proven strategies from its best practice series of reports. Overall, we have experienced significant value through our membership in The Academy.”

- Director of Revenue Management and Managed Care, Floyd Medical Center

Northwestern Memorial Hospital

“It was really one of the best revenue education sessions I attended.  The material was very well organized and the presentation was very efficient with our time.  I can't believe how much material we covered and certainly found Zimmerman information a value add to our organization..”

- Andy Scianimanico, Director, Revenue Cycle, Northwestern Memorial Hospital

TriHealth

“Zimmerman's multidisciplinary approach, which impacts both leadership and staff, allows for greater collaboration and understanding among teams, which ultimately results in removal of typical barriers plaguing the self-pay revenue cycle. The added benefit Zimmerman has provided our organization is the identification of multiple opportunities for improvement in the areas of both access and patient accounting. Addressing these opportunities has and will continue to positively affect overall operations and financial outcomes in our revenue cycle.“

- Yvonne Focke, Director of Access and Care Management, TriHealth.

Ascension Health

“The improvements, updates, and enhancements to our process have been amazing since joining the Pathfinder Community. Within the 9 months, we have elevated reimbursement from our third-party payers and patients by over $500 thousand per month by identifying, correcting, and preventing errors on the front-end and by producing bill estimates for our patients. The response from our patients has been extremely positive.“

- Jean Ware, Director of Patient Access, Ascension Health.

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