Zimmerman & Associates has 25 years of experience as a boutique consultancy focused on revenue cycle improvement.  Our heritage is in revenue cycle research and benchmarking, and we have co-led hundreds of revenue improvement initiatives across the country.

We drive value with each engagement by focusing on the lean implementation of discrete revenue improvement projects. Each initiative aims to attain significant improvements in income statements, balance sheets and patient satisfaction.  Z&A keeps costs low by leveraging the hospital staff and using proven practices to solve the revenue cycle’s most pressing issues.  Our clients are able to see dramatic improvements in net revenue, and, most importantly, sustain the gains over the long haul.

With benchmarking and best practice research as our foundation, we have built the deepest revenue cycle management best practices database in the industry and have earned a reputation as the top-tier provider of revenue cycle consulting services.

Our Guiding Principles

Revenue Cycle Management Requires A Holistic Approach: The revenue cycle is a complex process that begins with scheduling and ends when the account is resolved. As long as the process is broken, overly complex, mired in rework or plagued with structural inefficiencies, results will be sub-optimal. Change requires a holistic approach to revenue cycle management. 

One Size Does Not Fit All: We believe each client is unique and requires a focused approach. While we use proven analytical frameworks and methodologies in all engagements, our advice and solutions are tailored to each client.

Your Margin. Our Mission™:  We achieve optimal value by applying a framework and methodology that creates a lasting income statement, balance sheet and patient satisfaction improvement.

It's About Sustainability: Our solutions are not quick fixes; they are about business improvement. We implement best practices and then create an infrastructure and system culture that will grow and maintain the gains over the long haul.

Our Footprint

We have worked with over 500 hospitals across the U.S., and our footprint during the last 25 years has reached over 80% of the nation’s hospitals.